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Outdoor Clothing Shipping and Payment Policies

Forms of payment
West Bend Woolen Mills accepts VISA, MasterCard, Discover, VISA and MasterCard Check/Debit Cards, money orders and personal checks on any work wear, outdoor clothing, or home goods purchase.  Please be sure to allow additional time for processing when paying by personal check.
Credit card and check card security

The West Bend Woolen Mills Web site (wbwoolenmills.com) is programmed with the latest encryption technology to protect all of your personal information.  We guarantee your privacy remains intact when purchasing any West Bend Woolen Mills work wear, outdoor clothing, or home goods product.

Status of orders
Information pending
Ordering via email

For security purposes, do not at any time submit your credit card number to West Bend Woolen Mills in an email. The order placement section of the West Bend Woolen Mills Web site has security measures to properly protect your personal information. Standard email, however, does not have these same measures in place, so West Bend Woolen Mills is unable to accept any work wear, outdoor clothing, or home goods orders sent via email.

If you do not wish to place your order online via the secure ordering system at wbwoolenmills.com, you may place your order by calling the West Bend Woolen Mills store at 877-334-7052, faxing your order to 262-334-1870, or mailing it to West Bend Woolen Mills, Attn: Orders, 1125 E. Washington St, West Bend, WI  53095.

Shipping

All work wear, outdoor clothing, and home goods items are shipped through either the United States Postal Service (USPS), United Parcel Service (UPS), or FedEx, unless otherwise specified. Merchandise in stock will be shipped in 1-2 working days. If any items are not in stock, it is then ordered directly from the manufacturer, which usually takes 7-10 days. In the event that items are backordered, you will be contacted by West Bend Woolen Mills for further instructions.

Your wbwoolenmills.com purchase can be shipped Alaska and Hawaii destinations for an additional charge based on the purchase total.

If you are interested in other shipping options such as UPS express services or Federal Express for faster delivery, please contact West Bend Woolen Mills at 877-334-7052 or email wbwoolenmills@sbcglobal.net.

All work wear, outdoor clothing, and home goods items purchased from West Bend Woolen Mills and wbwoolenmills.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.